Delivery Information

We package your order with care

We take our packaging very seriously, so that your order is a beautiful experience from the moment it hits your doorstep.

Using eco-friendly packing products, we are kind to the earth – so you’ll find your order packaged in recycled and recyclable tissue paper, cardboard boxes and bio-degradable cornstarch chips (that are not edible).

To dispose of the blue chips, simply run them under water and watch them dissolve – there’s a magic in this that the kids absolutely love too!

Off with the courier!

We aim to dispatch your order within 5 working days after you’ve placed it.

Then it is off with Evri courier service to reach you within 3-4 days of dispatch (this can sometimes take a little longer if there are delays at Evri.)

If your parcel has been delivered and you cannot find it, it may have been left in a safe place or with your neighbour. Please check before contacting us, or follow your tracking link to see a proof of delivery photo for a clue.

We currently only ship throughout the UK from this store and do not offer any international postage.

Surprise at your door

Your parcel should arrive intact and ready for your little ones to explore!